When Delivery Becomes Deception – Let’s Stand with Kiran Prakash Lokhande

At BandBajaateRaho, we amplify real consumer struggles — because no one deserves to be cheated while trusting a brand.

Today, we highlight the case of Kiran Prakash Lokhande, who faced not just poor service but what looks like outright fraud during an Amazon delivery handled by Blue Dart.

---

📦 What Happened?

• Brand Involved: @BlueDart_ & @amazonIN

• Amount Collected: ₹2801, taken twice.

• Items Ordered: 10 sweet boxes.

• Items Delivered: Only 2 boxes arrived – 8 were missing.

This is not a small mistake. It’s a serious lapse in accountability and appears to be a fraudulent act by the delivery staff.

“₹2801 collected 2 times and 8 out of 10 sweet boxes missing.”
– Kiran Prakash Lokhande

Imagine the frustration of paying double the amount, only to receive just a fraction of your order.

---

🙏 What the Consumer Rightly Demands

Kiran’s ask is clear, and absolutely justified:

1. Refund of ₹2801 fraudulently collected.

2. Replacement/compensation for the 8 missing boxes.

3. Strict disciplinary & legal action against the delivery person.

4. A formal apology from Blue Dart and Amazon.

Anything less would mean the brands are ignoring customer trust.

---

🧭 What Can You Do If This Happens to You?

Unfortunately, such cases are not rare. Here’s how you can protect yourself:

✅ Always take proof at delivery – check the package contents before signing/confirming delivery.
✅ Don’t pay twice – insist on a proper bill and transaction receipt.
✅ Immediately report missing items on the Amazon app (choose “Missing/Damaged Items” and request refund).
✅ Escalate to customer service and demand escalation to a grievance officer (legally required under consumer law).
✅ Tag brands publicly on social media, just like Kiran did – it creates pressure for faster resolution.
✅ File a complaint on the National Consumer Helpline (NCH) if no resolution comes within a few days.

---

📢 How We Can Help Kiran Today

This is not just about one consumer. If Blue Dart and Amazon don’t act now, tomorrow it could be any of us.

👉 Please visit this post on X and show your support.

• Like ❤️

• Comment 💬

• Repost 🔁

The louder we are, the faster brands are forced to listen.

---

✊ Final Word

Trust is the foundation of online shopping. When a delivery partner mishandles orders, double-charges money, and leaves customers cheated, it is not just “bad service” — it’s a violation of consumer rights.

Kiran deserves justice.
Consumers deserve better.

Together, as the #BBRFamily, let’s ensure brands can’t ignore this voice.

#bbr #BBRFamily #TweetOfTheDay #CustomerService #CustomerReview #Consumer #ConsumerInsights #CustomerExperience