This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @GunjanJadwani :
Issue Raised: @IndiGo6E acting as a complete bully. Customer Care says “we are service provider. we can do whatever we want” Charging me extra for flight cancelled by you is a shame. @DGCAIndia @MoCA_GoI please help your citizens PNR M8RU4N @jagograhakjago
Link to the X post: https://twitter.com/GunjanJadwani/status/1982722798415122611
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