Amplifying Consumer Voice
Saurabh - Founder, BBR 
Navigating customer service for large e-commerce platforms can be challenging. However, knowing how to connect with Flipkart’s escalation matrix can significantly enhance your shopping experience. In this blog post, we will guide you through the steps to efficiently reach out to Flipkart’s customer support and escalate your concerns if necessary. What is Flipkart’s Escalation Matrix? … Read more
Help in amplification and make money with BBR Hello, BBRians!! You can help us with amplification and also make money. How does it work: If you have a good social media presence, you can help us with quick amplification. You can register in the “Make Money With BBR” program. Saurabh – Founder, BBRBBR is largest … Read more
Introduction:Empowering yourself with knowledge about consumer rights can make a significant difference when faced with service-related issues. Let’s explore a recent legal case involving a consumer, Ajay Kumar, and electronic companies Sony India Pvt. Ltd., Electronic Craft, and A.P. Network Services, to understand the importance of consumer rights awareness. Case Background:Ajay Kumar, a resident of … Read more
Introduction:In today’s world, being aware of your consumer rights is crucial, especially when dealing with service providers. Let’s delve into a recent legal case involving Air India and a consumer, Vikas Chauhan, to understand how knowing your rights can make a difference. Case Background:Vikas Chauhan, a resident of Delhi, had a distressing experience during his … Read more
Introduction:In the world of insurance, disputes between policyholders and insurers are not uncommon. These disputes often revolve around the interpretation of policy clauses and the validity of claims. One such case that highlights the intricacies of insurance disputes is Complaint Case No. CC/128/2021, which was recently adjudicated by the District Consumer Dispute Redressal Commission. Background:The … Read more
Buying furniture online? This case is a good read for you. A citizen who had trouble buying furniture online won the case. Consumer Court Judgement: . Furniture company (http://duraster.com) was directed by the consumer court to refund the amount of Rs.2,75,238/- for the deficiency in service. . Also directed to pay a sum of Rs.5,000/- … Read more
Introduction:In a recent legal dispute under Section 35 of the Consumer Protection Act, 2019, a Bangalore resident, hereafter referred to as Mr. P, took on HDFC Ergo General Insurance Company Ltd. over alleged service deficiencies. The case centers around a goods carrier vehicle insurance claim that sheds light on the complexities of insurance processes and … Read more
Introduction:In a recent case heard by the Consumer Court, a complainant emerged victorious against UTI Mutual Fund after facing unsettling discrepancies in his investment account. The case sheds light on issues of delayed information and the subsequent mental distress caused to the investor. Background:The complainant, holding a Unit Linked Insurance Plan (ULIP) with UTI Mutual … Read more
Now you can become a Super Fan of BBR and Support us with contributions. How to Become a Super Fan of BBR: Just follow the below steps: Plan Name Amount Super Fan – Basic 999 Super Fan – Silver 2,499 Super Fan – Gold 7,999 Super Fan – Diamond 11,999 All Super Fans will be … Read more
Every day passes, we see thousands of consumers facing issues and we would like to help all of them. With the limited resources with which we operate, we would like to help as many consumers as possible. To make sure that we are helping genuine consumers on priority we would like to charge a nominal … Read more