Amplifying Consumer Voice
If you’ve recently experienced an issue with MakeMyTrip, such as a booking error, refund delay, or any other service-related complaint, you’re not alone. As one of India’s most popular online travel portals, MakeMyTrip handles countless reservations daily, and while it aims to deliver a smooth customer experience, things don’t always go as planned. When that … Read more
As e-commerce, financial services, telecommunications, and other industries have grown in India, so too have the challenges for consumers. Despite advancements, issues like poor customer service, delayed refunds, and defective products remain common. Fortunately, the rise of digital consumer rights platforms has empowered Indian consumers to voice grievances effectively. However, navigating the online world of … Read more
In India, consumer rights are protected under the Consumer Protection Act, and when consumers face issues with products, services, or companies, they can seek help through the National Consumer Helpline (NCH). The NCH is an initiative by the Department of Consumer Affairs to assist consumers with grievances and guide them toward a resolution. This service … Read more
Digital Arrest Scam: A growing form of cybercrime in India where scammers impersonate law enforcement officials to deceive victims into transferring money. “Digital arrest” is a cybercrime technique used by fraudsters to extort money from victims. In these scams, fraudsters impersonate law enforcement officials, like police officers or CBI agents. They contact victims via video … Read more
In today’s digital shopping landscape, consumers in India increasingly rely on e-commerce platforms for their purchases and understanding refund from E-commerce is an important topic. However, issues such as defective products, non-delivery, or unauthorized transactions can lead to dissatisfaction. When direct communication with the merchant fails, a chargeback request to the bank can be a … Read more
At BBR, we’re passionate about amplifying your consumer issues and ensuring your voice is heard. Over the years, we’ve built a strong community of consumer advocates, helping individuals like you get the resolutions they deserve. Running a consumer advocacy platform like BBR requires resources, time, and effort. From managing complaints to escalating issues on social … Read more
Acer is a renowned brand known for laptops, desktops, and various electronic devices. However, like any company, customers may encounter issues with Acer products. This guide provides a step-by-step process for resolving issues such as warranty claims, technical support, or faulty devices. Step 1: Identify the Issue Before contacting Acer, clearly identify the problem. Is … Read more
In today’s fast-paced digital age, accessing important information like vehicle ownership details in India has become simpler than ever. Whether you’re buying a used car or bike, need to verify a vehicle before a transaction, or want to check ownership details for any reason, you can now do so quickly with just a few clicks. … Read more
In today’s digital age, cyber fraud has become a growing concern. From credit card frauds to phishing attacks, thousands of consumers fall victim to online scams every day. If you’ve experienced cyber fraud, it’s important to act quickly and efficiently to minimize damage. Here’s a detailed step-by-step guide to help you navigate the situation and … Read more
Introduction The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) has expanded to include all senior citizens aged 70 years and above, providing them with health insurance coverage irrespective of their income or socio-economic status. This initiative aims to ensure that elderly citizens receive necessary medical care without financial strain. Benefits of the Scheme Eligibility … Read more