This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @ndpvg1729 :
Issue Raised: @zomato @zomatocare @jagograhakjago
The customer service in Zomato is not only bad it’s repugnant. One has to navigate a labyrinth of AI zig zag before being able to raise a concern Is this how customer service should be? I had to blindly fight with an AI just to talk to a human. https://t.co/HcfykmYm3Y
Link to the X post: https://twitter.com/ndpvg1729/status/1982765703049691500
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