This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @motishsingh :
Issue Raised: @ZeptoNow @zeptocares @aadit_palicha a 7 minutes delivery didn’t get delivered in 1.5 hrs and post struggling with AI somehow the customer gets ans from human executive “should I cancel the order” #zepto it should be refund not cancelled 1st place @jagograhakjago it’s a loot https://t.co/LfE1M1mIqV
Link to the X post: https://twitter.com/motishsingh/status/1982883631141138882
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