If as a consumer you are facing issues with any Finance Institution, they may be any of the following kinds:
1. Banks:
Complete list here: https://www.rbi.org.in/Scripts/ComplaintBank.aspx
2. PREPAID PAYMENT INSTRUMENTS (PPI):
Complete list here: https://rbi.org.in/Scripts/ComplaintPPI.aspx
3. NBFCs
Complete list here: https://www.rbi.org.in/Scripts/ComplaintNBFC.aspx
The action you can take as a consumer who is facing issues and an institution is not listening:
- Approach RBI Ombudsman at https://cms.rbi.org.in
- Follow the steps given on the website to log a complaint online.
All the best!!

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