Contacting Grievance Officers: Email IDs for Major Service Providers in India
If you’ve had unresolved issues with a service and need a higher level of support, grievance officers are designated contacts for handling escalated complaints. Below, you’ll find the official grievance officer email addresses and other important information for major Indian service providers, including tips for submitting your complaint effectively.
Here we are providing a few of the grievance email ids, if you need for any brand then do comment and we will try to update the table.
Also if you have any correct email id of grievance officer of a brand, then do share in comments.
Grievance Officer Contact Information
| Service Provider | Grievance Officer Email | Additional Information |
|---|---|---|
| Paytm | grievanceredressalofficer@paytmbank.com | Include Query Reference Number, registered mobile number, or transaction ID. For issues related to Paytm Payments Bank, contact the Principal Nodal Officer at nodalofficer@paytmbank.com. |
| Amazon India | grievance-officer@amazon.in | Use for unresolved customer issues. For Amazon Web Services (AWS) issues, contact abhjpan@amazon.com. |
| Flipkart | grievance.officer@flipkart.com | Contact Mr. Chinnappa Karumbaiah Kuppanda for escalations. Phone: +91-080-49083910. Address: Ozone Manay Tech Park, Bangalore. |
| Meesho | help@meesho.com | Include order number and description of issue for faster response. |
| Myntra | grievance.officer@myntra.com | Specifically for unresolved complaints related to orders. Include order details in your email. |
| MakeMyTrip | grievance.officer@makemytrip.com | For escalations, contact nodal.officer@makemytrip.com. Include booking ID, description of issue, and relevant documents. |
| Cleartrip | wecare@cleartrip.com | Phone: +91 959 533 3333. Include booking details and any prior correspondence. |
| Ixigo | customersupport@ixigo.com | Phone: +91 116 122 4444. Include booking details and issue description for quicker handling. |
| Jio | grievance.officer@jio.com | For further assistance, call 198 or +91 7000 000 198. Include account details and prior correspondence. |
| Airtel | content.grievance@airtel.com | Regional nodal contacts: Delhi NCR (nodalofficer.del@in.airtel.com), Maharashtra (nodalofficer.mh@in.airtel.com), Karnataka (nodalofficer.kk@in.airtel.com). |
| Vodafone Idea (Vi) | appellate.ap@vodafoneidea.com | Regional contacts: Delhi NCR (appellate.delhi@vodafoneidea.com), Maharashtra (appellate.mah@vodafoneidea.com), Mumbai (appellate.mum@vodafoneidea.com), UP West (appellate.upw@vodafoneidea.com). |
Tips for Writing to a Grievance Officer
When reaching out to a grievance officer, ensure you include the following details in your email to expedite the resolution process:
- Identification: Provide your registered mobile number, account details, booking ID, or order number.
- Description: Briefly outline the issue, including what steps you’ve taken so far to resolve it.
- Supporting Documents: Attach relevant documents, such as screenshots, booking confirmations, and previous email communications.
- Clarity: Keep the message concise yet detailed. Clear communication aids in swift processing and response.
Frequently Asked Questions (FAQs)
1. What is a grievance officer?
- A grievance officer is a designated contact responsible for addressing customer complaints that remain unresolved after initial attempts.
2. How long does it take to receive a response from a grievance officer?
- Response times vary, but grievance officers generally aim to address issues within a few days. Be patient and consider following up if you don’t receive a reply within a week.
3. Should I include personal information when contacting a grievance officer?
- Only share essential information like account details and transaction IDs. Avoid including sensitive information unless specifically required by the company.
4. Can I escalate my complaint if the grievance officer doesn’t resolve it?
- Yes, you may escalate further to higher authorities or the nodal officer if available, or consider contacting the consumer court if unresolved.
5. Do grievance officers handle all types of complaints?
- They typically address unresolved or serious issues that could not be handled by regular customer support.
Contacting a grievance officer can be an effective way to resolve customer service issues that have not been adequately addressed through initial support channels. Ensure your complaint is well-documented, with all relevant details and any previous communication, to facilitate a quicker response.
ALSO READ:
keywords:
what is the email id of paytm grievance officer, what is the email id of amazon grievance officer, what is the email id of flipkart grievance officer, what is the email id of meesho grievance officer, what is the email id of myntra grievance officer, what is the email id of makemytrip grievance officer, what is the email id of cleartrip grievance officer, what is the email id of ixigo grievance officer, what is the email id of Jio grievance officer, what is the email id of Airtel grievance officer, what is the email id of VodafoneIdea grievance officer, Paytm grievance officer email, Amazon grievance officer India, Flipkart grievance officer email, Meesho grievance officer contact, Myntra grievance officer email, MakeMyTrip grievance officer contact, Cleartrip customer grievance email, Ixigo grievance officer contact, Jio grievance officer email, Airtel grievance officer contact, Vodafone Idea grievance officer email, grievance officer email IDs, customer complaint escalation, unresolved complaints contact, how to contact grievance officer India, email ID for customer complaints, escalation contacts for customer service, amazon india grievance officer email id
amazon india grievance officer email id quora
amazon india grievance officer email id mumbai
amazon india nodal officer email id
amazon grievance officer email id
amazon india grievance cell email id
amazon grievance email id india
amazon complaint email id for india
BBR is largest active consumer community. Amplifying consumer voice since 2018.