This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @ReshmaKosta :
Issue Raised: @CaratLane @TanishqJewellery @jagograhakjago @DeptConsumerAff @NCH1915
Refund sent to a credit card not used for the order.
Mistake admitted on calls, then denied in writing.
Wallet money “remembers” old cards, apparently 🤡
Consumer Forum case filed.
#CaratLaneFail #RefundIssue
Link to the X post: https://twitter.com/ReshmaKosta/status/2000986111859155313
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