This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @SylviaBookWizrd :
Issue Raised: @HPSupport @HP @HPIndia @jagograhakjago @IpsitaDasgupta @EnriqueJLores @nch1915 Y did it take 13 months for HP to acknowledge that it has sold me a defective laptop. I had to tell HP Technicians that the CPU temp, CPU speed, and fan speed at cold boot WERE ABNORMAL. @IpsitaDasgupta @HPIndia Y are HP technicians so INCOMPETENT? Y couldn’t they detect it? https://t.co/zKBroG03xp
Link to the X post: https://twitter.com/SylviaBookWizrd/status/2001899723641491966
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