This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @pravinmo :
Issue Raised: Worst customer experience with @rapidobikeapp. Had a leg injury during a ride I booked. Repeatedly following up for driver details to file FIR, but 0 response from Rapido. Extremely irresponsible and disappointing. @jagograhakjago @TSConsumers
Link to the X post: https://twitter.com/pravinmo/status/2022912689157345471
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