This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @vinayvkv :
Issue Raised: @Swiggy @jagograhakjago @TimesNow it’s so unfortunate for swiggy to deny refund of the transaction for which delivery never happened. The rider consumed the food himself and is not reachable. @SwiggyCares order number 220883997801112
Link to the X post: https://twitter.com/vinayvkv/status/1984887947897028807
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