Amplifying Consumer Voice
The National Consumer Disputes Redressal Commission (NCDRC) has ruled in favor of SpiceJet in a case involving lost baggage, emphasizing the importance of adhering to the terms and conditions printed on airline tickets. The case, “SpiceJet Ltd. vs. Monil Modi,” involved a passenger who lost her baggage on a flight from Chennai to Jaipur in … Read more
In recent months, various consumer court victories in India have underscored the importance of consumer rights and the effectiveness of the legal framework established to protect them. These cases highlight the ongoing efforts of consumers to hold businesses accountable for unfair practices and the judiciary’s commitment to ensuring justice. **** Landmark Case Against 24 Seven … Read more
12-Aug-2024 In a recent judgement, NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION upheld the decision given by the State Commission to pay compensation to the consumer for not handing over the flat booked. Please read the complete case, share it with friends/families and create awareness. NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI FIRST APPEAL NO. 1321 … Read more
12-Aug-2024 In a recent win for a consumer, the NCDRC ordered in favour of a customer who had faced challenges in getting the Insurance death claim on her Husband’s policy. Please read the complete details of the case below and share them with friends/family to raise awareness. NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI … Read more
Introduction:Empowering yourself with knowledge about consumer rights can make a significant difference when faced with service-related issues. Let’s explore a recent legal case involving a consumer, Ajay Kumar, and electronic companies Sony India Pvt. Ltd., Electronic Craft, and A.P. Network Services, to understand the importance of consumer rights awareness. Case Background:Ajay Kumar, a resident of … Read more
Introduction:In today’s world, being aware of your consumer rights is crucial, especially when dealing with service providers. Let’s delve into a recent legal case involving Air India and a consumer, Vikas Chauhan, to understand how knowing your rights can make a difference. Case Background:Vikas Chauhan, a resident of Delhi, had a distressing experience during his … Read more
Introduction:In the world of insurance, disputes between policyholders and insurers are not uncommon. These disputes often revolve around the interpretation of policy clauses and the validity of claims. One such case that highlights the intricacies of insurance disputes is Complaint Case No. CC/128/2021, which was recently adjudicated by the District Consumer Dispute Redressal Commission. Background:The … Read more
Buying furniture online? This case is a good read for you. A citizen who had trouble buying furniture online won the case. Consumer Court Judgement: . Furniture company (http://duraster.com) was directed by the consumer court to refund the amount of Rs.2,75,238/- for the deficiency in service. . Also directed to pay a sum of Rs.5,000/- … Read more
Introduction:In a recent legal dispute under Section 35 of the Consumer Protection Act, 2019, a Bangalore resident, hereafter referred to as Mr. P, took on HDFC Ergo General Insurance Company Ltd. over alleged service deficiencies. The case centers around a goods carrier vehicle insurance claim that sheds light on the complexities of insurance processes and … Read more
Introduction:In a recent case heard by the Consumer Court, a complainant emerged victorious against UTI Mutual Fund after facing unsettling discrepancies in his investment account. The case sheds light on issues of delayed information and the subsequent mental distress caused to the investor. Background:The complainant, holding a Unit Linked Insurance Plan (ULIP) with UTI Mutual … Read more