This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @PiyushK75873170 :
Issue Raised: @jagograhakjago @CTATech Upon contacting customer care again on 23rd February, I was told that the product was damaged & that I would need to reorder it.
I requested that the product be reordered at the same price as my original purchase, but my request was denied. Additionally, I was informed-
Link to the X post: https://twitter.com/PiyushK75873170/status/2026153699081617511
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