This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @PramYaduvanshi7 :
Issue Raised: @PlatinumRxIndia @jagograhakjago
damaged product (broken cap, visible crack) Shared photos immediately
I’ve been given information causing weeks of delay & mental harassment
After pickup refund is still pending with excuses like quality check
Raise immediate refund
1 /2 https://t.co/EBDhZYBFab
Link to the X post: https://twitter.com/PramYaduvanshi7/status/2001182116726411349
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