This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @ranjanadeepak :
Issue Raised: @IndiGo6E PNR YDSY5E Darbari – Patna/Delhi flight cancelled. No refund so far and on checking refund status it says Rs.825/- refunded. What is this nonsense. No refund. No mention of full amount., seat selection , convenience fee @RamMNK @DGCAIndia @narendramodi @jagograhakjago
Link to the X post: https://twitter.com/ranjanadeepak/status/2001999866340544955
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