This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @duggal1250 :
Issue Raised: @bigbasket_com @harimenon_bb @jagograhakjago Ok so again, for the 3rd consecutive day Arun has arranged a pickup for the same slot for tomorrow, this is what the customer service teams have been doing since the last 3 days. They have agents to deliver in 10 minutes but cant pickup returns immediately. Hypocrisy at peak
Link to the X post: https://twitter.com/duggal1250/status/2002011614070161617
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