This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @abinavjain_ :
Issue Raised: @nuegoindia @jagograhakjago This happened with my sister while travelling from Delhi to Agra. The bus broke down on the expressway and no alternate bus was arranged. Passengers were told to manage on their own
Bus Details – 2.25 KASHMIRI GATE and this happened at 4 .00 on Yamuna expressway
PNR – 12907908
Link to the X post: https://twitter.com/abinavjain_/status/2024480478817092070
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