This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @HRMahiya :
Issue Raised: The train is cancelled by the railways, the refund option is not available and the payment is not being refunded.
PNR No. 2343782269
@IRCTCofficial @RailMinIndia @jagograhakjago @khurpenchh @AshwiniVaishnaw @Paytm @Paytmcare
#refund https://t.co/w883gguehM
Link to the X post: https://twitter.com/HRMahiya/status/1985241732288782609
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