This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @ranjithjan21 :
Issue Raised: @TRAI @DoT_India @ConsumerAffairs @jagograhakjago @timesofindia @ndtv @Economic_Times @IamAmitRathi @AskAnshul @bainjal @thebetterindia @airtelindia @Airtel_Presence @Airtel_Presence 👇
“As per DoT guidelines, KYC re-verification is mandatory… If the number is not in your name…”
Seriously? This number has been mine for 15 years!
The issue isn’t KYC – it’s Airtel’s outdated data records. #Airtel #KYC
Link to the X post: https://twitter.com/ranjithjan21/status/1985954372237607365
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