This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @kmadhumay :
Issue Raised: @AmazonHelp @amazonIN @jagograhakjago Very bad experience with Amazon India.
After DM, I was sent to the Social Media Team → then asked by Nasreen to contact Customer Care again. Did that.
Customer Care was rude, said they can’t help and told me to create a new account. My Prime membership is still active —
Link to the X post: https://twitter.com/kmadhumay/status/2026176381294608409
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