This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @Arunsha_ :
Issue Raised: @cromaretail I’ve been waiting since 14 Nov 2025 and still have no update from your team. Kindly provide a proper timeline for the refund—not another generic assurance.
@cromaretail @CromaSupport @_WiseRoy_ @jagograhakjago
Link to the X post: https://twitter.com/Arunsha_/status/1998696659945914640
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