This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @SumanMa52159297 :
Issue Raised: @SnapmintIndia @Portronics
Portronics replied saying my parcel was “already opened” & they need a “proper unboxing video” or they won’t help.
So even broken tiles + photos/video are not enough.
Customers — always record unboxing.
Tagging: @jagograhakjago @consaff https://t.co/lbWS7ogvGc
Link to the X post: https://twitter.com/SumanMa52159297/status/1999011426699239788
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