This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @yogendra1107 :
Issue Raised: Flight booked via EaseMyTrip was cancelled by IndiGo, not by me. Still, EaseMyTrip is refusing to refund the convenience fee. This is unfair when cancellation is airline-initiated. Request authorities to intervene and ensure refund.@EaseMyTrip @DGCAIndia @MoCA_GoI @jagograhakjago
Link to the X post: https://twitter.com/yogendra1107/status/2000972365132697793
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