This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @K975803648 :
Issue Raised: @flyspicejet I am not allowed to board since refund is already initiated. But now question comes who/when will inform me. Who is responsible for this fault. @CCI_India @jagograhakjago @MoCA_GoI Could you please intervene here and let us know if I am not allowed for compensation.
Link to the X post: https://twitter.com/K975803648/status/2001988260709728340
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