This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @lCMpQ2nlPl75881 :
Issue Raised: OnePlus Service Center rejected warranty (“Received Damaged” -> Go to Seller).
Sangeetha rejected replacement (“Reported late” -> Go to Brand).
I am stuck with a broken device and a voided “Assure Buy Back” plan despite proof. @ConsumerPrafful @jagograhakjago @OnePlus_IN
Link to the X post: https://twitter.com/lCMpQ2nlPl75881/status/2001996430823870961
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