This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @RachitS92154694 :
Issue Raised: @Swiggy @harshamjty @Swiggy @jagograhakjago I don’t want generic “we’ve shared this with the team” replies. The order was accidentally placed and cancelled immediately—no delivery partner assigned, no food prepared—yet 100% including taxes was charged. Process an immediate refund.
Link to the X post: https://twitter.com/RachitS92154694/status/2002071579480703107
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