Consumer Complaint on X at February 19, 2026 at 07:16PM tagging @JagoGrahakJago

This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.

Shared by X user: @Aakashy2703 :

Issue Raised: @excitel_rocks As this comes under special case. Excitel executive first confirmed twice. Then, i proceed with 3 month recharge.
whose fault is this 1770 Rs. i am paid without any usage of broadband connection service.

@jagograhakjago
@raghav_chadha
@GoI_MeitY
pls help on this matter.

Link to the X post: https://twitter.com/Aakashy2703/status/2024480692563042368

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