This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @Lyricemblem :
Issue Raised: @kotakneosupport @udaykotak @karishmakotak @nsitharaman @jagograhakjago @OrganicConsumer
Worst customer support from kotak. Even mentioned urgency, they are taking it lightly and calls are also not connecting as they have worst IVR not connecting to human agent.
Horrible experience
Link to the X post: https://twitter.com/Lyricemblem/status/2024508476089872483
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