This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @advanirajesh :
Issue Raised: .@consaff @joshipralhad @jagograhakjago I have an observation and suggestion to share about the National Consumer Helpline Portal.
The NCH portal UI is currently biased toward companies. Companies like @Flipkart are allowed to post evasive, template responses and unilaterally
Link to the X post: https://twitter.com/advanirajesh/status/2024692176387788813
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