This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @SamikBanerjee19 :
Issue Raised: @SamsungIndia @SamsungMobile @jagograhakjago @Samsung @Google @Apple I have received calls, only to rant that ‘Sir this is the policy’, ‘you cannot compare us with Apple or Google’. What? I will compare and say they are far better than you in after sales support. Ironically, ‘buzzmeh’ can service the phones. Local shops can also service the phones
Link to the X post: https://twitter.com/SamikBanerjee19/status/1984535542567256501
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