This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @mzs114 :
Issue Raised: Hey @amazonIN why are you not making it easy to return wrong product versions shipped by the sellers ?
Your policy states as in pictu
How can sellers mislead customers on your platform?
You are breaking Indian consumer laws. @jagograhakjago #CustomerService #CustomerExperience https://t.co/tbMWMLFdMK
Link to the X post: https://twitter.com/mzs114/status/1984540504889995769
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