This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @anonymouse_gt :
Issue Raised: @AmazonHelp You delivered the product. Didn’t you. And you didn’t mention on the site that return would need to be self ship. You also created return request twice but didn’t complete. And now you are redirecting to some policy. Is this your new level of Customer Centricity @jagograhakjago
Link to the X post: https://twitter.com/anonymouse_gt/status/1984510382573285533
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