This is the consumer issue raised on X, tagging @JagoGrahakJago . Sharing in this post for more amplification.
Shared by X user: @EaseMyTrip :
Issue Raised: @harshdabas23 @irdai @jagograhakjago Dear Harsh,
We would like to inform you that, as per the terms and conditions of the Free Cancellation Insurance, the insurance fee is non-refundable under all circumstances, including cases where the flight is cancelled by the airline.
Furthermore, since the full refund from https://t.co/wYGpjbeBJl
Link to the X post: https://twitter.com/EaseMyTrip/status/1984889286383034556
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